Frequently Asked Questions

Host Smarter is a personalised analysis service for Airbnb hosts. We analyse your property, location, and your highest value guest types to help you attract the right guests, improve your listing, and increase your revenue.

Absolutely, in fact this is one of our priorities. If you host in a major capital city in Australia, in a coastal village in Singapore, or in a remote countryside hideaway in France, we have you covered! We pinpoint market nuances, your top guest segments and revenue levers for your exact location, worldwide.

From compact urban studios to boutique hotels, beachfront villas, or agritourism stays, our analysis and insights are aligned to all property types.

It's built for short-term rental hosts and property managers who want to understand their property's real potential, backed by data and proven techniques—not guesswork. Whether you're new or experienced, Host Smarter helps you make confident improvements with clarity and strategy.

Simply paste your Airbnb listing link, answer a few short questions, choose your plan, and we'll begin your personalised analysis.

Just your public Airbnb listing URL and a few quick answers about your hosting experience and goals. We'll handle the rest.

Yes. Host Smarter uses publicly available listing data as the foundation of your personalised insights.

Once you sign up, your personalised analysis takes about 45 minutes to complete. You'll then get access to your online dashboard and PDF report.

Absolutely—through your single account you can access your analysis for each of your properties.

Each plan includes different levels of access and depth. Basic covers essential insights; Insights unlocks full guest profiles and deeper content reviews; Strategy includes everything, plus seasonal planning, optimised settings, and advanced guest experience recommendations.

Yes. Your listing will be rewritten from scratch by our system, shaped by guest psychology, emotional triggers, and your highest value guest types.

Absolutely. We perform one of the most advanced photo reviews available—looking at how your images connect with your top guest types, suggesting order changes, and even proposing new images to add.

Yes. We make specific, high-impact recommendations based on what your most valuable guest types will love and what will increase your returns.

Yes. In the Strategy plan, we suggest meaningful upsells, bundles, and local partnerships tailored to your guests' motivations.

Yes. In the Strategy plan, you'll receive a month-by-month calendar showing which guests to target and what actions to take, so you have a plan for all seasons.

We offer advanced pricing analysis—including weekly, monthly, and event rates by season—but pricing is just one piece of the puzzle. Host Smarter gives you a 360° view of your location, guest potential, and property strategy. If pricing is your sole focus, we suggest tools that specialise in that alone.

No. We provide expert recommendations for you to review and apply at your own pace. We explain the why behind each suggestion so you understand the value of every change.

These are guest segments most likely to book and enjoy your place. We identify the top 12–15 guest types based on your property, location, and market—then tailor your recommendations accordingly.

Basic plan: 30 days.
Insights and Strategy plans: 12 months.

Yes. Every plan includes a downloadable PDF report.

Yes. You can share access with up to two named people, such as a co-host, property manager or property owner.

Yes, for the duration of your access period. After that, your data may be archived unless renewed.

You can renew your subscription at any time to regain full access and receive new updates.

We combine public Airbnb data, your responses, and advanced market analysis, guest profiling and AI models to assess your listing against guest motivations, booking behaviour, local trends & opportunities.

We only use publicly available Airbnb listing data, and any answers you provide during setup.

No. We never access your Airbnb account or ask for login credentials.

Yes. Every recommendation is generated based on all aspects of your unique listing, your aligned guest profiles, and local analysis.

Yes, we use carefully selected AI tools & techniques combined with expert systems to help deliver fast, high-quality insights. We never share your personal information for training purposes.

Yes. We handle all data in compliance with GDPR and store it securely. You can learn more in our Privacy Policy.

Pricing depends on the plan you choose. Each is a one-time fee—no recurring subscriptions unless you choose to renew.

Only in the sense that access expires (30 days or 12 months depending on the plan). Subscription is a one-time fee. Renewals are optional and not automatic.

Yes, you can upgrade from Basic to Insights or Strategy at any time. Your previous payment can be credited toward the upgrade within a limited 7-day window.

No. Once your personalised report is generated, we do not offer refunds. This is clearly stated before checkout.

We're happy to help! Email us anytime at support@host-smarter.com and we'll get back to you within 24 hours.