Privacy Policy

This Privacy Policy explains how Host Smarter, a service of Senti‑Consulting ("we", "us"), collects, uses, and protects your information when you visit our website or use our services. By registering for an account or using our platform, you agree to the practices described here.

Information We Collect

• Account details: your name, email address, billing address, and chosen password
• Payment information: credit card data processed securely via Stripe
• Property information: listing information, rates, photos, location, amenities, and review summaries

How We Use Your Data

We apply your information to:

• Generate tailored pricing and minimum‑stay recommendations
• Manage rates and availability for your listings
• Analyze anonymized booking trends to improve our forecasting models
• Share aggregated insights (never identifiable) with trusted partners to enhance platform features

How We Share Your Data

We do not sell your personal or property data. We disclose it only to:

• Service providers: Stripe for payments; hosting and infrastructure partners supporting our site
• Successors: a buyer or transferee if our business or assets are sold, with continued data protection
• Legal authorities: when required by law or valid legal request

Cookies and Tracking

• Log files: record your IP address (not linked to personal data) to monitor site performance
• Cookies: store session identifiers so you can navigate without interruption; they never hold passwords or payment data

Cookie Consent

When you first visit, a banner lets you accept or reject non‑essential cookies. You can also manage or delete cookies via your browser settings. Some features may not work if cookies are disabled.

Data Retention

We keep your data only as long as your account remains active and for one year after your last access or contract end, unless a longer period is required by law.

Data Subject Rights

You have the right to:

• Access the personal information we hold about you
• Correct any inaccuracies
• Delete or restrict processing of your data
• Export your data in a common, machine‑readable format

Submit any request to our privacy team (see Contact Us below). We aim to respond within 30 days.

Data Protection Standards

We adhere to internationally recognized data‑protection frameworks, including:

• EU General Data Protection Regulation (GDPR)
• UK General Data Protection Regulation (UK‑GDPR)
• Other applicable global privacy laws and standards

We implement appropriate technical and organizational measures—such as encryption, access controls, and Standard Contractual Clauses for cross‑border transfers—to safeguard your data wherever it is processed.

Marketing Communications

We may send you service updates, insights, or marketing information by email. You can opt out at any time via an unsubscribe link in our emails or by contacting us directly.

Data Processing Agreement

Our Data Processing Agreement, outlining our commitments under GDPR and similar laws, is accessible alongside this policy on our website and available on request in PDF format.

Changes to This Policy

We review this policy at least annually and update it to reflect legal or operational changes. We'll post the revised version here with an effective date and notify you of significant changes.

Contact Us

For any privacy questions or to exercise your data rights, reach our privacy team: